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Ordering can easily be done online via our website. Just browse the on-line catalog, add the items you wish to purchase to your shopping cart and enter all the required information on the order form screens. Once your order is placed, you will get an order confirmation email regarding the item(s) that you purchase. Your credit card will be charged and your order will be packaged and processed for shipments. You will then receive a shipment confirmation email with tracking number. If there is any changes to your order due to backordered status or item unavailability, we will email you immediately. Order for personalized items cannot be canceled or altered once the order is placed even though the items have not been shipped since the items might already be in the production process.